1. Eligibility for Returns
- Returns are accepted within 7 days of delivery.
- Products must be unused, in original packaging, and in resalable condition.
- Proof of purchase is required for all return requests.
2. Refund Process
- Refunds are issued to the original payment method after inspection.
- Processing time: 5-10 business days.
- Shipping fees are non-refundable unless the return is due to a defective or incorrect item.
3. Non-Returnable Items
- Digital products, gift cards, and personalized items.
- Items marked as final sale.
4. Exchanges
- Exchanges are available for defective or damaged items within the return period.
Commencement Policy
1. Service Commencement
- Orders are processed upon successful payment verification.
- Delivery timelines commence once the order is confirmed and dispatched.
2. Subscription Services
- Subscription plans begin on the date of payment.
- Cancellations must be made at least 48 hours before the next billing cycle to avoid charges.